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Welcome to Yes, Customers Are Actual People—a blog dedicated to the wild, weird, and downright unbelievable world of customer service. If you’ve ever had a job that required you to interact with the general public, congratulations! You’ve survived a unique level of chaos that most people will never understand.

You’ve answered the same question 500 times in a row. You’ve nodded along as a customer explained something completely wrong with confidence. You’ve been blamed for things entirely out of your control—like the weather, corporate policies, and even the price of avocados. And somehow, despite it all, you’re still here.

This blog is for you.

It’s for everyone who has had to force a smile while listening to a customer rant about how “This is unacceptable!” It’s for those who have had their sanity tested by customers who ask, “Do you sell hamburgers?” while standing under a sign that literally says HAMBURGERS.

So, hello world! (Yes, even the customer service world where logic goes to die.)

Here, we’ll laugh, cry, and collectively roll our eyes at the daily absurdities of dealing with customers. Whether you work in retail, food service, tech support, or any other job where you have to deal with people, you’ll feel right at home.

Take a deep breath, and let’s dive into the madness together. Because if we don’t laugh about it… we might actually lose it.

Welcome to Yes, Customers Are Actual People. You’re officially one of us now.

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