Yes, customers are actual people!

Welcome to Yes, Customers Are Actual People—the blog that celebrates the wild, unpredictable, and often hilarious world of customer service! If you’ve ever found yourself staring at a computer screen, wondering how on earth a simple question turned into a major life decision, you’re in the right place.

Here, we dive into the daily (sometimes absurd) encounters with customers who prove that, yes, they are actual people—complete with all the quirks, misunderstandings, and head-scratching moments that come with it. From the “Debbies” who think they know more than you to the “Karens” who make you question your career choices, we’ve seen it all.

With a healthy dose of sarcasm, humor, and a bit of empathy (because, hey, they are people too), we’ll share stories, tips, and insights from the frontlines of customer service. Whether you’re a seasoned pro or just someone who’s dealt with one too many confused customers, Yes, Customers Are Actual People is the place for you.

So buckle up, grab a coffee (or something stronger), and get ready for a deep dive into the world of customer service—where, believe it or not, customers are people just like you.